Reference area

CENTRO NORD

Scope

B2B Services & Platform

Symboolic

Symboolic

Proposer

Giovanni Tardini

Other members

Alessandro Bigi, Matteo Boschini, Luca Belmonte, Marco Chiletti

Business Idea

Symboolic has developed Persona, the platform that allows companies to harness the potential of GenAI on their own data, under conditions of total security and regulatory compliance.Persona is natively cloud-based and can be installed both on the customer's cloud and on their physical infrastructure (in on-premises mode).From a functional standpoint, Persona allows connecting customer data to generative artificial intelligence models, enabling scenarios of querying, conversational search, and automatic reasoning on the entire information assets of the companies that adopt it. From a risk management perspective, Persona offers all the necessary guarantees to exploit the potential of GenAI in compliance with both regulations and company policies, protecting the customer from the risk of technological lock-in. Our platform allows the use of any model, whether commercial (e.g., OpenAI GPT-4 or Anthropic Claude) or open (e.g., Meta Llama or Mistral Mixtral), ensuring the automatic adoption of the most performing models, regardless of the provider and technological contingency. Thanks to full support for open-weight models, Persona supports the implementation of extremely sensitive use cases from a data privacy perspective, ensuring that no information ever leaves the customer's informational and IT perimeter. Finally, always in the logic of serene AI adoption by an organization, Persona is "Ethical by design," placing people's autonomy and information flow security as development priorities, thus implementing a model of permissions and visibility on data that allows making necessary information available to users in a controlled manner.Three application verticals have already been developed, imaginable as autonomous AI agents at the customer's service: 1) automated helpdesk application; 2) application for automatic drafting and revision of legal documents; 3) application for content generation, in line with the customer's brand and tone of voice.Finally, the platform is made available to development teams with the Platform as a Service (PaaS) formula, offering a scalable and flexible infrastructure on which to develop, execute, and manage generative AI applications without the complexity of building and maintaining the underlying platform. This mode allows customers to leverage Persona's powerful features, such as data ingestion, multimodal RAG systems, and autonomous agents, through intuitive APIs, enabling rapid integration and customization of AI solutions in their business processes or their customers' applications.Symboolic, like GenAI technology, is transversal with respect to the reference industry, with a focus on production and administrative processes of SMEs and Enterprises.

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